Cookie Policy
Last updated: 23 September 2026
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
At Opus Mortgage & Protection, we believe in being transparent about how we use cookies, just as we are transparent about our mortgage advice and services.
How We Use Cookies
We use cookies to enhance your browsing experience and to help us improve our website and services. The cookies we use fall into the following categories:
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic features like page navigation, secure areas access, and form submissions for mortgage enquiries. Without these cookies, some parts of our website wouldn't work.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and any error messages. This helps us improve our mortgage calculators and make our content more helpful.
Functionality Cookies
These cookies remember your preferences (like your preferred language or region) to provide a more personalized experience. They help us remember your calculator settings and contact preferences.
Marketing Cookies
With your consent, we may use these cookies to show you relevant mortgage and protection products that might interest you. We never share your personal information with third parties for their marketing purposes.
Third-Party Cookies
Some cookies on our site are set by third-party services that we use to enhance your experience:
- Google Analytics: Helps us understand how visitors use our site
- HubSpot: Powers our customer relationship management and contact forms
- Calendly: Enables appointment booking for consultations
- Social Media Plugins: Allow you to share our content on social platforms
Managing Your Cookie Preferences
You have the right to choose whether to accept or decline cookies. You can manage your cookie preferences through:
Our Cookie Banner
When you first visit our site, you'll see a cookie banner where you can accept all cookies, reject non-essential cookies, or customize your preferences.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options in the 'Privacy' or 'Security' section of your browser settings. However, disabling cookies may affect your experience on our website.
Cookie Retention
Different cookies are stored for different periods:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 1-2 years) or until you delete them
- Analytics Cookies: Usually retained for 2 years to help us understand long-term trends
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we'll update the "Last updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to get in touch:
Email: hello@opusmortgage.co.uk
Phone: 020 4569 0630
Address: Opus Mortgage & Protection Ltd, 20 Wenlock Road, London, England, N1 7GU
Our team is always happy to explain our policies in plain English - just as we do with mortgage advice.